Located in Santiago de los Caballeros and with Leon Center reachable within a 15-minute walk, Palmetto Hotel has concierge services, non-smoking rooms, a terrace, free WiFi throughout the property and a restaurant. The property is around 1.5 miles from Monumento a los Heroes de la Restauracion, 1.9 miles from San Luis Fortress and 2.4 miles from Santiago Apostol Cathedral. The property provides room service, a 24-hour front desk and currency exchange for guests.
Cibao Stadium is 2.9 miles from the hotel, while La Aurora Cigar Factory is 4 miles from the property. The nearest airport is Cibao International, 6.8 miles from Palmetto Hotel, and the property offers a paid airport shuttle service.