Novotel Qingdao New Hope has a fitness center, garden, a restaurant and bar in Qingdao. Among the facilities at this property are a kids' club and room service, along with free WiFi throughout the property. The property has a concierge service, a tour desk and luggage storage for guests. Languages spoken at the 24-hour front desk include Mandarin and English. Qingdao Municipal Museum is 5.8 miles from the hotel, while Polar Ocean World is 9.1 miles from the property. The nearest airport is Qingdao Jiaodong International Airport, 34 miles from Novotel Qingdao New Hope.