Hotel Palma features a garden, terrace, a restaurant and bar in Novi Pazar. The property provides room service, a 24-hour front desk and currency exchange for guests. The hostel has certain units that include a balcony and city view, and every room is equipped with a private bathroom and a closet. At Hotel Palma rooms are equipped with a flat-screen TV with cable channels. Guests at the accommodation can enjoy a halal breakfast.