Sam's Bungalows has a garden, terrace, a restaurant and bar in Bukit Lawang. The property has room service, a tour desk and currency exchange for guests. At the hotel, rooms contain a closet, bed linen and a balcony with a river view. With a private bathroom equipped with a shower and free toiletries, rooms at Sam's Bungalows also feature free WiFi, while certain rooms are equipped with a mountain view. At the accommodation, all rooms are equipped with a seating area. The nearest airport is Kualanamu International, 73 miles from Sam's Bungalows, and the property offers a paid airport shuttle service.