Casa Sac-Na has air-conditioned rooms in Bacalar. The hotel provides both free WiFi and free private parking. At the hotel, each room includes a closet, a flat-screen TV, a private bathroom, bed linen and towels. Speaking English and Spanish at the 24-hour front desk, staff are always on hand to help. The nearest airport is Chetumal International Airport, 21 miles from Casa Sac-Na.